Healthcare Consulting
New Agreements Healthcare (NAH) is new and very different from other quality improvement approaches. With the support of leadership, systems improvements are created primarily by frontline staff who are directly involved in patient care and patient support services. This makes change sustainable. Participation is voluntary and by choice only. It starts small with focus on a trouble spot or two and grows spontaneously as successes are shared by those doing the work. NAH is a supercharger for most quality improvement programs in healthcare such as Six Sigma, Lean, Lean Sigma, Learning Organization (Senge), Deming, Toyota, and Service Line implementation.
We are teachers as well as consultants and part of the NAH process is to teach internal teachers so that the work continues after we move on. The NAH results are impressive and speak for themselves.
NAH is not for everyone. It requires leaders who are willing to grow professionally and who will support the frontline people in creating sustainable change. However, with leadership’s support and 12-18 months of work by inspired frontline staff, any hospital will be significantly changed for the better.
Four Agreements in Healthcare
PO Box 2674
Rancho Santa Fe, CA 92067
Tel: 760-431-7893
Fax: 760-431-7899
info@TheNewAgreements.com
